Category: Lync Online
What makes Office 365 revolutionary is it’s ability to empower your staff to work smarter not harder. It takes the focus off IT and puts it back onto productivity.
Today I am going to show you how Office 365 can help your sales people:
1. Generate more leads
2. Lower the cost of making a sale
3. Reduce the stress involved in submitting tenders
4. Access important information while disconnected form the office.
Today’s guest is Danny Burlage. Danny is the CTO of Wortell a Microsoft Gold partner in The Netherlands, which specialises 100% on the Microsoft Platform. Danny is working on the cutting edge of Microsoft’s cloud solutions like Office 365 and has a unique insight and depth of knowledge into the platform.
In the first episode of the Talking Office 365 podcast Marlon interviews Tim Harrington on Lync Online. Tim and Marlon uncover the feature set of Lync Online and discuss how businesses can use these features to become more productive.
Being an effective sales person is a challenging task. There are many pressures and obstacles in the road to success, but the good sales people know how to make sure the decision maker is at all meetings, manage their time effectively and control the cost of the sale.
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Attracting new prospective clients is vital to the success of any business. Marketing departments are always looking for new techniques to attract potential customers. Lately the business world has been abuzz with social media. Many commentators are discussing the validity of such marketing initiatives: some being for and some against. All the while, a handful of businesses are just getting on with it and receiving spectacular results from Twitter, Facebook and YouTube.
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In Australia, we have a term called phone tag. It is the phenomenon of calling someone and getting his or her voicemail. They then receive the message and call you back, but you are busy at the time of the call so they leave a message on your voicemail. You receive their message and call them back, and well, you know what happens. Phone tag can go on for many more iterations before you actually make contact. The level of frustration you experience directly corresponds to the importance of the issue, requiring discussion.
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Email should not be used for clarification, but confirmation. Too many people respond to vague requests via email with a reply email asking for an explanation. This wastes much time and energy. What you should do is call or instant message the sender, clarify the misunderstanding and send a confirmation email summarizing the outcome of the conversation.
Office 365 through SharePoint Online enables company employees to create a password-protected portal in order to collaborate with clients or partners external to the business. The portal is based on a site collection (a mini website dedicated to a department, project or client in SharePoint Online). Employees can invite external users to view, edit, share and collaborate on site collections they have been given permission.
As part of the site collection, external users can interact with document libraries, calendars, task lists, customised lists, wikis and web pages. For example wiki pages can also be created containing frequently asked questions for partners and customers.
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Lync Online is the future of business communication. The exciting thing is we get to use it today as it is part of Office 365.
Today many people are taking advantage of conference calling, video conferencing, instant messaging and webinars to reduce costs either in the sales process, or to deliver of our products or services. Many businesses are using different platforms to provide these services. Read More…
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I started Talking Office 365 because I believe Office 365 is a significant release for businesses globally. I believe Office 365 will give small to medium businesses (SMB’s) the same tools large businesses have benefited from for years, but at a fraction of the cost and effort. Even though Office 365 is a game changer for SMB’s, it will also give enterprise users so much more, for less than they had to invest in the past.
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